Frequently Asked Questions

Please reach us at gipperpromdresses@gmail.com if you cannot find an answer to your question.

Are you open year round?

How does your registry work?

We will not register the same style in the same color to the same event once it has been purchased and registered.
Please note that our registry is an honor system meaning if a customer does not wish to participate in the registry or changes their event destination after purchasing we have no control over where their dress is worn.
We do not track or register dresses purchased at other stores.
We do not have ability to register dresses purchased though our website.

What if I don't know my dress size?

Dresses are true to your jean size. If you're still not sure when shopping, give us your best guess and you will have a stylist assisting you in your fitting room to exchange sizes.

Can I return my dress?

Do I need an appointment?

No, we do not offer appointments and welcome all customers to shop at their convenience.

Do you alter dresses?

We do not offer tailoring in store. We offer a list of highly recommended tailors in various cities for our customers to use.