Customer Support Ticket

Full Name*:

Name of Person Wearing the Dress*: This is usually the name that the transaction is under

E-mail Address*:

Phone Number*

Sale / Layaway / Order Number:

Purchase location*Main Store Outlet Online I have not made a purchase

Reason For Issue*Beading / embellishments falling off Zipper issue Fabric tear or hole Stain or discoloration Fit issue Wrong item received Other (please describe)

Was The Dress Worn Already? No, issue noticed before wearing Yes, issue happened while wearing Yes, issue noticed after wearing (ex: after event or after cleaning)

Please Describe The Issue In Detail*

When Is The Date Of Your Event?:

What Outcome Are You Hoping For?* Repair Replacement (same style if available) Store credit Not sure, please advise

Please Upload Detailed Photos of The Issue*:

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if you are contacting about damage to a dress, photos are required for a response

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I understand that submitting this form does not guarantee a specific outcome and that all claims are subject to inspection and store policy.*: Please type your name to confirm